Technical maintenance

Russian Navigation Technologies runs a Technical Support Center, which provides a single point of contact and organizes provision of services at the highest level.

The Technical Support Center is:

  • A hot line, which receives and processes technical support queries around-the-clock
  • An assigned manager for carrying out technical support in your Company
  • Remote testing and adjustment of the system functionality
  • Regular software updates free of charge
  • Free of charge phone, e-mail and ICQ consultations regarding equipment and software operation
  • Service warehouse, which allows replacement of defective equipment in the shortest possible time
  • A possibility of on-site help at client’s premises for troubleshooting and replacement of broken equipment